NSA surveillance has raised concerns among customers globally about the safety of their data from the US government spying. More organizations, companies and countries are looking for ways to distant themselves from the NSA activities to safeguard the information of internet users.
IBM is the latest to fall into the category of companies that do not want to be associated with the NSA spy activities whatsoever. IBM said it has not provided client data to the U.S National Security Agency or any other government programs surveying the internet and collecting bulk content and metadata.
According to a report by think tank Information Technology & Innovation Foundation, the U.S. cloud computing industry risks losing between US$22 Billion and $35 billion of its foreign market over the next three years to competitors abroad, following the NSA programs revelations.
Former NSA contractor, Edward Snowden, claimed through disclosures to newspapers that several internet companies were providing NSA surveillance programs with real-time access to the content on their servers. According to reports, has secretly broken into the main communications connecting the Google and Yahoo datacenters globally.
IBM denied providing client data to NSA. It said it does not have backdoors in its products to provide software source code or encryption keys that the NSA for accessing client data. In a series of commitments to its customers IBM, through Robert C. Weber (Senior Vice President for Legal and Regulatory affairs, and general counsel) said, “in general, if a government wants access to data held by IBM on behalf of an enterprise client, we would expect that government to deal directly with that client.” The letter is also posted online.
IBM promised to challenge the U.S national security via court procedures if ordered to provide information and data from an enterprise client through a gag order which prohibits them from discussing the order with the client.